Success Delivered: How Delivery Units make a difference for governments and the citizens they serve
Read the report from Michael Barber and Delivery Associates.
The effectiveness of government is not just a technical issue but a moral one. Around the world there will always be debate between those who prefer big government and higher taxes, and those who would rather have smaller government and lower taxes. What usually unites both is a desire for government to perform effectively for its citizens.
Ineffective government results in poor services, wasted taxes, lower economic growth and education standards, higher crime, pensions not paid out in full, inadequate healthcare – the list goes on.
By contrast, effective government creates opportunity for individuals, families and communities and adds to the sum of human potential and fulfilment.
Since the first Delivery Unit was set up in the Blair government in the UK, many governments across the world have set up a Delivery Unit of their own. Inevitably some of these have been effective and some of these haven’t.
We now have enough experience to be able to research and establish the characteristics that lead to both success and failure. In this document we have set out some of these lessons, drawn directly from the work of those who have led successful Delivery Units.
