Delivery in Uncertainty: Creating public value when times are changing

Read the Delivery in Uncertainty report online.

We are arguably in one of the most uncertain periods in living memory.

There is less trust in the establishment than ever before, election results are more unpredictable and there is greater instability in international relations. The burden of debt following the global financial crisis remains high, there has been zero to low growth in the incomes of many. There is anxiety around a range of issues from global climate change to automation.

But it is not all doom and gloom. Far from it. Leaders around the world are rising to meet these challenges. The ones who are succeeding understand the importance of delivering on their promises, prioritising strong and effective governance, and setting policies that address these key issues and improve the lives of citizens.

This report looks at the work of a selection of governments that are adapting and delivering in an age of uncertainty. They are stories of creativity, diligence, and impact that challenge our perceptions about the good government can do. We hope you will draw as much inspiration from reading about the heroes of these stories as we did from meeting and working with them.